If you have a maintenance request, fill out the form here and it will automatically be delivered to us. If it is an emergency, please call us at (478) 960-7675 or call the emergency number.


Rental Property Maintenance FAQs

What am I responsible for maintaining in my rental home?

You are responsible for all routine maintenance during your tenancy. Routine maintenance involves. but is not limited to: replacing A/C filters once per month, changing light bulbs, and ensuring smoke detector batteries are refreshed as needed. In most situations yard maintenance is required by the tenant who should keep the yard mowed, watered, leaves removed, free of fire ants, and shrubs neatly trimmed. Tenants are also responsible for keeping leaves and other debris out of gutters. Carpets must be cleaned prior to moving out. Please refer to your individual residential rental agreement for more information or call us at (478) 960-7675 if you have any questions.

Do I need renter’s insurance?

We strongly encourage all residents to carry enough renter’s insurance to cover themselves and their personal property, but it is not required unless otherwise stated in your Rental Agreement. Please consult with your insurance agent for specific details.

How long should I plan to wait for a response from someone regarding a maintenance problem?

In a non-emergency situation, please allow two days. If you have not heard from our office in that time, please contact us at Gerald@MegaAgents.com.